Some of the features of a Kinesis Service Contract are as follows:
Multiple manufacturer equipment covered -
Minimising the need for multi contract servicing.
Optional Kinesis alternative replacement parts -
Saving money compared to manufacturer list prices without compromising quality.
Automated electronic engineer reports -
Reducing transcript error and decreasing document workflow times.
48 hr standard response guarantee -
Service response times are tracked to keep system down time to a minimum.
Flexible pre-planned maintenance visits throughout the year -
Site visits are scheduled at the customer’s convenience.
Various breakdown options including power board/assembly support -
Allowing you to tailor your requirements to fit your budget.
Advanced “Back to Bench” support -
Our workshop is fully equipped and available for any repairs that cannot be carried out on site.
Fully traceable OQ/PV packages -
Our OQ/PV documentation is validated to regulatory guidelines
Confidential web portal access to call data/tracking -
We provide our customers with secure online access to review their visit notes, and parts fitted, as well as log new calls to Kinesis directly.
Process improvement/System care training -
Kinesis offers various levels of expertise/training to help optimise and improve instrument performance, life time and user ability.
For a service contract quote please fill in the form below:
Alternatively is you have any other queries or would like to speak to someone directly please call 01480479951 or email firstname.lastname@example.org